Are all auto glass replacement companies the same?
No. There are basically 3 different types of auto glass replacement companies:
1) National Networking Company – (usually no physical locations) They design a fancy web page and promise you unrealistic prices and coupons and once you give them the order, they call glass a company close to your home and ask if they will install your window at a discounted rate. and….they keep calling around until they find someone to do it… CHEAPER THAN THEY CHARGED YOU!
2) “Out of my truck” company- They buy a van, cell phone, and a couple tools. Usually purchase glass from a junk yard or from an Import wholesaler and adhesives from a hardware store… In most cases, they’re not certified or insured..
3) Full Service Glass Company – Companies that are committed in providing safe auto glass replacements. They have physical locations, certified technicians, Liability and workman’s compensation insurance, written warranty, OEM quality replacement glass and adhesives.
What type of company is Windshield Pros ?
I’m glad you asked. We are a full service Auto Glass Replacement Company. Our management “team” averages over 25 years of auto glass experience in the Chicago land market. Our average Technician has over 14 years experience in all facets of the auto glass replacement industry… And our CSR’s average over 16 years experience. Every team member is paid hourly (not commission) and is certified and insured. We offer a Nationwide Lifetime workmanship warranty and only use products that meet or exceed your vehicle’s manufacturer specifications. At Windshield Pros, WE DO IT RIGHT!
Why should I care if the auto glass company I choose is insured?
Most people are not aware that if you authorize a repairman to come on your property for any reason…and they get hurt… and are not insured…THEN YOU ARE RESPONSIBLE FOR THEIR INJURIES! Also, if during the process of your repairs if they damage something, they aren’t going to pay for the damage.
Do you offer mobile service?
Yes. We come to your home, office, or wherever you want. We have radio dispatched, mobile service vehicles that are fully stocked with all items necessary to replace your window properly.
I’m very busy…Will I have to wait around all day for you to arrive?
No. When you place an order, you can specify if you want service before or after 1:00 pm. The day of service you can call us and we will be able to give you a 3 hour “window “of when we will arrive. AND….we will always call you when we are on the way.
Do you offer same day service?
Yes. If you contact us before 11:00 AM., we will guarantee that your window will be replaced by 6:00 PM.
Can you assist me in filing a claim with my insurance company?
Yes. We are an approved installation center for most insurance companies serving Illinois. Our claims “experts” are trained and qualified to assist you from start to finish. We will complete and file all paperwork necessary…and even bill your insurance company direct. You will only be responsible to pay your deductible….if you have one.
